acv67 Terms & Conditions
Please read these terms carefully before using acv67. By creating an account or placing a bet, you confirm that you have read, understood, and accepted all of the terms below.
1Acceptance of Terms
These Terms and Conditions ("Terms") govern your access to and use of the acv67 platform, including all games, sports betting markets, financial transaction services, promotional offers, and any other services made available through the acv67 website at acv67.app (the "Platform"). These Terms form a legally binding agreement between you (the "Player" or "User") and acv67 (the "Operator"). By accessing the Platform in any capacity — whether by browsing, creating an account, depositing funds, placing a bet, or participating in any promotion — you agree to be fully bound by these Terms.
If you do not agree to any part of these Terms, you must immediately cease using the Platform and, if you have an existing account, contact acv67 customer support to arrange account closure. Continued use of the Platform following any amendment to these Terms shall constitute your acceptance of the revised Terms. acv67 reserves the right to amend these Terms at any time. In the event of a material amendment, acv67 will make reasonable efforts to notify registered Players via the email address or mobile number associated with their account.
These Terms are written in English. In the event of any discrepancy between the English version and any translated version of these Terms, the English version shall prevail. These Terms should be read in conjunction with acv67's Privacy Policy and Responsible Gaming Policy, both of which are incorporated herein by reference.
2Eligibility and Account Registration
To register an account on acv67, you must provide accurate, complete, and current information, including a valid Bangladeshi mobile phone number which will be used for OTP verification. You must not register using false or misleading information. Each of the following eligibility conditions must be met at the time of registration and must remain satisfied throughout your use of the Platform:
- You are at least 21 years of age.
- You are a natural person and are legally permitted to engage in online gaming under the laws applicable to you.
- You are not currently self-excluded from acv67 or from any other online gambling platform under a shared exclusion arrangement.
- You are registering and playing on your own behalf, not on behalf of any third party.
- You have not previously had an account closed by acv67 for violation of these Terms.
acv67 permits only one account per person. The use of more than one account — whether registered under the same name, the same mobile number, the same device, or the same IP address — constitutes a material breach of these Terms. acv67 will close all duplicate accounts and forfeit any balances held in those accounts, including winnings derived from bonuses claimed on duplicate accounts.
3Deposits and Withdrawals
acv67 supports a range of payment methods suited to the Bangladeshi market, including bKash, Nagad, Rocket, Upay, Dutch-Bangla Bank (DBBL), City Bank, BRAC Bank, Islami Bank, and Sonali Bank. All transactions are conducted in Bangladeshi Taka (BDT). The following conditions apply to all deposits and withdrawals:
- Minimum deposit via mobile banking (bKash, Nagad, Rocket, Upay): ৳100.
- Minimum deposit via bank transfer (DBBL, City Bank, BRAC Bank, Islami Bank, Sonali Bank): ৳1,000.
- Minimum withdrawal: ৳500. Maximum single withdrawal: ৳500,000 per transaction.
- Withdrawals are processed to the same payment method used for the most recent qualifying deposit, except where acv67 approves an alternative at its discretion.
- acv67 does not charge fees on deposits or withdrawals, but your payment provider may apply their own transaction fees, which are your responsibility.
acv67 reserves the right to conduct identity and payment verification checks before processing any withdrawal. Players may be required to provide documentary evidence of identity and proof of ownership of the payment method used. Withdrawals will be placed on hold pending successful verification. acv67 will not be liable for any delay in withdrawal processing caused by incomplete verification documentation.
4Bonus Terms and Wagering Requirements
acv67 offers promotional bonuses, including a welcome bonus for new players, reload bonuses, and other time-limited promotions. All bonuses are subject to the terms set out in this section and any specific terms communicated at the time the promotion is offered. In the event of any conflict between these general bonus terms and any promotion-specific terms, the promotion-specific terms shall prevail.
The following general conditions apply to all bonuses unless expressly stated otherwise in a specific promotion:
- Welcome bonus: 100% match on first deposit, up to ৳10,000. Applies to first real-money deposit only. Minimum qualifying deposit: ৳500.
- Wagering requirement: bonus amount must be wagered 20 times (20x rollover) before any portion of the bonus balance may be withdrawn.
- Only wagers placed on slots contribute 100% towards the wagering requirement. Live casino games contribute 10%. Sports betting wagers contribute 100% on settled bets with minimum odds of 1.50.
- Bonuses expire 30 days from the date they are credited to your account. Any unmet wagering requirement at the time of expiry will result in the bonus and any associated winnings being forfeited.
acv67 reserves the right to withdraw, modify, or cancel any promotion at any time without prior notice. acv67 also reserves the right to refuse, withhold, or reclaim any bonus where it has reasonable grounds to believe the bonus has been claimed in bad faith, through duplicate accounts, through coordinated abuse with other players, or through any other form of fraudulent activity. Decisions made by acv67 regarding bonus eligibility are final.
5Fair Use, Prohibited Conduct, and Account Suspension
The following activities are expressly prohibited:
- Opening or operating more than one account, whether personally or in combination with others.
- Using automated software, bots, scripts, or any artificial means to place bets or interact with the Platform in a manner not intended for natural human use.
- Exploiting software errors, glitches, or vulnerabilities in the Platform to gain an unfair advantage. Any winnings derived from an identifiable glitch are void and will be reclaimed.
- Engaging in match-fixing, arbitrage betting across linked accounts, or any form of coordinated wagering intended to manipulate outcomes or drain bonus value without genuine risk.
- Using the Platform for any activity that may constitute money laundering, fraud, or any other criminal activity under Bangladeshi law or international law.
acv67 cooperates fully with law enforcement and regulatory authorities where required by applicable law. Any funds identified as being associated with prohibited conduct are subject to immediate freezing pending investigation. acv67 will report suspicious transaction activity to the relevant authorities as required by applicable anti-money laundering regulations.
6Intellectual Property
All content on the acv67 Platform, including but not limited to text, graphics, logos, icons, images, audio clips, game content, software, and the compilation thereof, is the property of acv67 or its content suppliers and is protected by applicable intellectual property laws. You are granted a limited, non-exclusive, non-transferable, revocable licence to access and use the Platform for your personal, non-commercial entertainment purposes only.
- You may not copy, reproduce, distribute, republish, download, display, post, or transmit any content from the Platform in any form or by any means without the prior written consent of acv67.
- You may not use any data mining, robots, scraping, or similar data gathering or extraction tools on any part of the Platform.
- The acv67 brand name, logo, and all related marks are trademarks of the Operator. You may not use any acv67 trademark or trade dress in connection with any product or service without the prior written consent of acv67.
- Game content, including game titles, mechanics, graphics, and audio provided by third-party studios such as Pragmatic Play, Evolution Gaming, NetEnt, Microgaming, Spribe, and Ezugi, remains the intellectual property of those respective studios and is licensed to acv67 for distribution on the Platform.
Any unauthorised use of Platform content may give rise to a claim for damages and may constitute a criminal offence under applicable law. acv67 will take all reasonable steps to enforce its intellectual property rights, including pursuing legal action where appropriate.
7Limitation of Liability and Disclaimers
The acv67 Platform is provided on an "as is" and "as available" basis. acv67 makes no representations or warranties of any kind, express or implied, regarding the operation of the Platform, the accuracy or completeness of any information provided on the Platform, or that the Platform will be uninterrupted, error-free, or free from harmful components. To the fullest extent permitted by applicable law, acv67 disclaims all warranties, express or implied, including implied warranties of merchantability, fitness for a particular purpose, and non-infringement.
To the maximum extent permitted by applicable law, acv67 shall not be liable for any indirect, incidental, special, consequential, or punitive damages arising out of or related to your use of the Platform, including but not limited to loss of winnings, loss of data, loss of goodwill, service interruption, or computer damage. In no event shall acv67's total liability to you for all claims arising out of or relating to your use of the Platform exceed the total amount deposited by you into your acv67 account in the 30 days immediately preceding the event giving rise to the claim.
- Technical failures: acv67 shall not be liable for any loss arising from a technical failure of the Platform, including server downtime, software errors, or connectivity issues, except where such failure is directly caused by acv67's own gross negligence.
- Payment delays: acv67 shall not be liable for delays in deposit crediting or withdrawal processing caused by the Player's payment provider, including bKash, Nagad, Rocket, or any bank.
- Force majeure: acv67 shall not be liable for any failure to perform its obligations under these Terms where such failure is caused by events beyond acv67's reasonable control, including natural disasters, acts of government, civil unrest, or widespread internet service disruption.
- Gambling losses: acv67 accepts no liability for financial losses incurred through gambling on the Platform. Online casino games and sports betting carry inherent financial risk. Players are solely responsible for managing their gambling expenditure.
8Account Closure, Suspension, and Termination
Players may voluntarily close their acv67 account at any time by contacting customer support. Upon voluntary closure, any real-money balance remaining in the account (net of any active bonus balance subject to incomplete wagering requirements) will be processed for withdrawal to the Player's registered payment method within 5 business days, subject to the completion of any outstanding verification checks. The following conditions apply upon account closure:
- Active bonus balances subject to incomplete wagering requirements are forfeited upon account closure and will not be paid out.
- Where account closure is initiated by acv67 due to breach of these Terms, all balances including real-money deposits and winnings may be forfeited at acv67's sole discretion, depending on the severity of the breach.
- Self-exclusion closures are processed immediately and are not reversible during the self-exclusion period. Permanent self-exclusion is irreversible under any circumstances.
- Following account closure, acv67 will retain account data for the period required by applicable law, including anti-money laundering record-keeping obligations.
Players who believe their account has been unfairly suspended or closed may raise a formal complaint by contacting acv67 customer support in writing. All written complaints will receive a substantive response within 5 business days. acv67's decision following the completion of a formal complaints process shall be final and binding.
9Privacy and Data Protection
acv67 collects, processes, stores, and uses personal data in accordance with its Privacy Policy, which is available at /privacy-policy and is incorporated into these Terms by reference. By registering an account on acv67, you consent to the collection and use of your personal data as described in the Privacy Policy. acv67 uses industry-standard SSL encryption to protect data in transit and applies strict access controls to personal data stored on its systems.
acv67 does not sell, rent, or otherwise transfer personal data to third parties for marketing purposes without your explicit consent. acv67 may share personal data with payment processors, identity verification service providers, and law enforcement or regulatory authorities where required by applicable law. All third-party service providers who receive personal data from acv67 are required to comply with data protection standards equivalent to those applied by acv67 itself.
10Responsible Gaming Obligations
acv67 is committed to promoting responsible gaming and providing tools that help Players maintain control of their gambling activity. By accepting these Terms, you acknowledge that online casino games and sports betting involve real financial risk and that acv67's responsible gaming tools are available to you at all times. You agree to use these tools if you feel your gambling is becoming problematic.
The responsible gaming tools available on acv67 include, but are not limited to:
- Deposit limits (daily, weekly, monthly) — set and adjusted from account settings; increases subject to a 24-hour cooling-off period.
- Session time limits — set a maximum session duration after which you will be automatically logged out.
- Self-exclusion — short-term breaks (1 day, 7 days, 30 days) and permanent self-exclusion, both available from account settings or by contacting support.
11Governing Law and Dispute Resolution
These Terms and any dispute or claim arising out of or in connection with them (including non-contractual disputes or claims) shall be governed by and construed in accordance with the laws applicable to the Operator's jurisdiction. Any dispute arising from your use of the acv67 Platform that cannot be resolved through acv67's internal complaints process should be referred to the relevant dispute resolution channel notified by acv67 from time to time.
If any provision of these Terms is found to be invalid, unlawful, or unenforceable by a court of competent jurisdiction, that provision shall be severed from the remainder of the Terms, which shall continue in full force and effect. No waiver by acv67 of any breach of these Terms shall be construed as a waiver of any subsequent breach. These Terms, together with the Privacy Policy and Responsible Gaming Policy, constitute the entire agreement between you and acv67 with respect to your use of the Platform and supersede all prior agreements and understandings.
12Amendments and Contact
acv67 reserves the right to amend, update, or replace these Terms at any time. The most current version of the Terms will always be available at /terms-conditions. Where an amendment is material, acv67 will endeavour to provide reasonable notice to registered Players via the contact information held on their account. Your continued use of the Platform after any amendment to these Terms constitutes your acceptance of the updated Terms. If you do not agree with an amendment, you must cease using the Platform and may request account closure by contacting customer support.
For any questions, concerns, or formal complaints relating to these Terms, please contact acv67 customer support via the live chat function on the Platform. Written complaints may also be submitted to the support email address published in the footer of this website. acv67 aims to respond to all formal written queries within 24 hours (Bangladesh Standard Time, UTC+6) on business days. acv67 does not maintain a physical office accessible to the public; all support interactions are conducted through the Platform's online support channels.
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